Ombudsperson
Overview
Origin: 1950s from Swedish - "legal representative" - "an official appointed to investigate individual's complaints against maladministration, especially that of public authorities."
The Office of the Ombudsperson is responsible for the intake and monitoring of all formal District complaints. Formal complaints can be filed in this office.
The Ombudsperson is also responsible for investigating discrimination complaints (filed by students or parents/guardians) as well as complaints concerning the state program for English Language Learners (ELL) and retaliation for, or interference with ELL Program advocacy. The Ombudsperson also coordinates Williams Uniform Complaints and submits a Quarterly Report to the Governing Board. The Ombudsperson also serves as the Title IX Coordinator.
Filing a Complaint
The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern, they should first contact the principal at their child's school. For
View principal contact information
If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Network Superintendent or the Office of the Ombudsperson.
Directory of Schools and Principals
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Complaint Procedures |
Description |
Link to Complaint Procedures and Complaint Form |
|---|---|---|
| Board Policy (BP) Administrative Regulation (AR) 1312.3 Uniform Complaint Procedures |
For complaints concerning violations of state or federal law, program violations and for unlawful discrimination, harassment, intimidation or bullying | ENGLISH - Uniform Complaint Procedures SPANISH- Uniform Complaint Procedures |
| AR 1312.4 Williams Uniform Complaint |
For complaints concerning lack of a credentialed teacher, lack of instructional materials or textbooks and/or unsafe school facilities | ENGLISH - Williams Uniform Complaint Procedures SPANISH - Williams Uniform Complaint Procedures |
| AR 5145.7(a): Title IX Sexual Harassment Complaint Procedures |
For complaints concerning allegations of sexual harassment | ENGLISH - Title IX Sexual Harassment Complaint Procedures ENGLISH - Title IX Sexual Harassment Complaint Form SPANISH - Title IX Sexual Harassment Complaint Procedures SPANISH - Title IX Sexual Harassment Complaint Form |
| AR 5131.2 Student Bullying Complaint Procedures |
For concerns regarding student-to-student bullying | ENGLISH - Student Bullying Complaint Procedures SPANISH - Student Bullying Complaint Procedures |