Nutrition Services and Civil Rights

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the state or local agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027 (PDF), found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call 866-632-9992. Submit your completed form or letter to USDA by:

1. mail:
   U.S. Department of Agriculture
   Office of the Assistant Secretary for Civil Rights
   1400 Independence Avenue, SW, Mail Stop 9410
   Washington, D.C. 20250-9410;
    
2. fax:
   202-690-7442; or
    
3. email:
   Program.Intake@usda.gov.

This institution is an equal opportunity provider.

Questions:   Child Nutrition Programs (CNP) Complaints | cnpcomplaints@cde.ca.gov

Last Reviewed: Thursday, April 17, 2025

Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339 or (800) 845-6136 (in Spanish). 

You may also file a written complaint at the following address: 

Child Nutrition Programs
Civil Rights and Program Complaint Coordinator
California Department of Education
Nutrition Services Division
1430 N Street, Room 4503
Sacramento, CA 95814-2342
(916) 323-8521 or (800) 952-5609

If you would like to register a complaint, please email or call:

OUSD Nutrition Services
2850 West Street
Oakland, CA 94608
(510) 879-1700

If after contacting Nutrition Services, you feel you did not receive a satisfactory response, you may request a fair hearing by calling or writing to: 

Gabriel Valenzuela
Ombusperson/Title IX Coordinator/CCR Title 5 Coordinator/Equity Officer

Oakland Unified School District
Office of the Ombudsperson
Cole Campus
1011 Union Street
Oakland, CA 94607