Frequently Asked Questions
- General Safety
- Comprehensive Diagnostic Testing
- Replace Identified Fixtures
- Replace Kitchen Plumbing
- Improve Communication Systems
- Looking Forward
General Safety
- Is it safe for my child to go to school and drink the water?
- Do students need to bring their own water bottles?
- Can my child wash their hands safely?
- How many FloWater systems are provided per school?
- What about Elkay filtered hydration stations?
- What issues are being reported from sites?
- Who should be contacted when a FloWater system malfunctions?
- Who maintains the FloWater and Elkay units?
- Can my PTA install a water bottle filling station?
- Why do some sinks have green stickers and others are bagged?
- I have seen sinks that do not wash hands and a green sticker saying it meets OUSD water quality standards. That seems confusing. What does this mean?
- What do the holes mean in the sticker?
Is it safe for my child to go to school and drink the water?
Yes. OUSD water meets one of the strictest standards in the country. The state and federal standards for lead in water are that lead levels should not exceed 15 parts per billion (ppb). The District’s standard, however, is three times stricter than the state and federal standards, at 5 ppb. Outlets above the 5 ppb threshold are immediately taken out of service until corrected. Numerous safe, filtered hydration stations are available at every school. 5 ppb is the same standard as the FDA's limit for lead in bottled water.
Do students need to bring their own water bottles?
It is helpful for students to bring their own water bottles. We have found that unique water bottles help students take ownership of their hydration. At the start of the school year, the district purchased 100,000 water bottles to have on hand. 20,000 reusable water bottles were distributed to elementary schools. Having personal bottles helps students access water safely and easily. Many teachers and staff members are developing amazing systems and routines with classes. If you have a working routine that you use at your school, please send it to nilufar.abdul@ousd.org.
*Please ensure that your student’s bottle is clearly marked with their full name.
Can my child wash their hands safely?
How many FloWater systems are provided per school?
Every school has at least one FloWater or similar water filtration system dispenser per 200 students. Our goal for 2025-26 is to achieve a 1:100 ratio of filtered water sources per student. These water filtration systems include filtering mechanisms that ensure clean drinking water. In most cases, this ensures every grade level area is covered. All FloWater systems were tested, and they all tested not just below 5 ppb, but below 1 ppb, with many testing non-detect for lead. This meets the highest water quality standards and is even lower than the EPA’s standard for bottled water.
What about Elkay filtered hydration stations?
What issues are being reported from sites?
Who should be contacted when a FloWater system malfunctions?
FloWater systems feature a QR code that enables anyone to report issues using a form directly to OUSD’s Buildings and Grounds team or B&G. Once a report is received, it takes approximately 2 days to fix the machine. Additionally, we encourage you to notify your site’s custodian or main office immediately. They will contact the OUSD Water Quality team for servicing by reporting the issues via the QR code.
Who maintains the FloWater and Elkay units?
OUSD custodians are the first line of defense when cleaning and clearing clogs in FloWater systems. They should be checked daily. We have a contract with FloWater to replace their filtration units as needed, and our plumbing shop replaces filters that are inline or part of the Elkay water systems. Contractors have supported with repairs as needed.
Can my PTA install a water bottle filling station?
Not independently. All dispensers must be approved and installed by OUSD Facilities to ensure safety, warranty compliance, and long-term maintenance. If PTAs or other school partners are interested in supporting this effort, please email Cecilia.CoronadoBlake@ousd.org.
Why do some sinks have green stickers and others are bagged?
Green stickers indicate outlets that meet OUSD standards and can be used for drinking water. Most of these have the date punched out so that you can identify the date of the most recent testing. In some cases, water sources cannot be shut off because it would shut off other nearby water outlets. To prevent students from drinking from these faucets, they are bagged to eliminate access. Only when a water source cannot be shut off, will bags be used to cover the faucet.
However, more often than not across the system, we are moving to shut off the water and place signage noting the repairs. In some cases, we have locks that cover the fixture so they cannot be used. We have moved away from the bagging fixtures unless necessary.



I have seen sinks that do not wash hands and a green sticker saying it meets OUSD water quality standards. That seems confusing. What does this mean?

This is how classroom sinks are now labeled. The first sticker reminds everyone that sinks are for handwashing only and directs students and staff to use drinking fountains or water bottle filling stations for drinking. The second sticker certifies that the drinking fountain meets OUSD’s water quality standards.
What do the holes mean in the sticker?
Comprehensive Diagnostic Testing
Using EPA Guidelines
- How often does OUSD test the water?
- Why did OUSD choose 5 ppb instead of 15 ppb?
- Were schools tested in previous years?
How often does OUSD test the water?
As of Summer 2025, districtwide testing was conducted when students and staff were out of school to minimize disruptions to school. Priority retesting is done throughout the year when repairs or replacements are completed. As the Board of Education reviews current board policy, it will set new guidelines on the frequency of water testing in schools. This year was the largest and most comprehensive testing campaign the district has ever conducted, and we plan to continue testing next summer, as well.
Why did OUSD choose 5 ppb instead of 15 ppb?
This level is one-third of the state and federal level. In 2017, the OUSD’s Board of Education decided to institute the highest protection standard for students and followed San Diego Unified School District, a comparable school district that adopted the same standard. Most school districts in California still adhere to the 15 ppb standard that is set by state and federal policy.
Were schools tested in previous years?
Replace Identified Fixtures
- What happens if a fixture tests above 5 ppb?
- Why are some fixtures newly identified for elevated lead levels if they passed previous tests?New Panel
- Does construction affect water quality?
What happens if a fixture tests above 5 ppb?
Why are some fixtures newly identified for elevated lead levels if they passed previous tests?New Panel
New testing methods follow EPA guideline 200.8, which provides more comprehensive testing by sampling each drinking water outlet three times to localize the problem. Some fixtures may have developed issues over time, or corrosion in the pipes may have affected readings. Continuous monitoring helps catch changes quickly and allows for the quick completion of any necessary repairs.
Does construction affect water quality?
Replace Kitchen Plumbing
- Do people using new kitchens such as at the Central Kitchen, Glenview Elementary, and Claremont Middle have reason to worry about lead?
- What happens if a kitchen sink is out of service?
- Are kitchen staff trained on safe water practices?
Do people using new kitchens such as at the Central Kitchen, Glenview Elementary, and Claremont Middle have reason to worry about lead?
No. Buildings constructed after 2010 use lead-free materials and are not required by law to be tested. OUSD thoroughly tested all sites, including new buildings such as Glenview, to confirm they meet district standards, and every such school passed with no issues. New construction of facilities is an excellent long-term strategy for addressing our water quality issues in OUSD.
What happens if a kitchen sink is out of service?
Are kitchen staff trained on safe water practices?
Improve Communication Systems
- When will the water quality dashboard be available?
- How are parents notified of issues?
- Why are students asked to use refillable bottles?
- In the past OUSD did not invest as heavily to address this issue, what has the Board of Education done to allocate more funding?
- How many years will the $20.5 million last?
- Why is OUSD investing so much in water systems?
- What should principals do if asked about water safety?
When will the water quality dashboard be available?
How are parents notified of issues?
Why are students asked to use refillable bottles?
It’s part of our safe water practice. Refillable bottles work seamlessly with FloWater and Elkay stations, and ensure every student has quick access to fresh water at all times. The water dispensers provide a space for students to refill their bottles with high-quality, safe drinking water. Likewise, we have seen a clear increase in water consumption by students since we added our water dispensers.
In the past OUSD did not invest as heavily to address this issue, what has the Board of Education done to allocate more funding?
The Board approved an adjustment to the facilities spending plan that dedicates $20.5 million in one-time funds, from Measure J and Measure Y, to address the issue. This money will be used to conduct testing, replace fixtures across the district, replace piping where infrastructure is failing, and install water filters where needed.
How many years will the $20.5 million last?
The investment is planned for the next three years, over the life of the Measure Y Bond, with priority projects completed first. We are working to receive matching funds from the State when Proposition 2 develops its guidelines for lead remediation this fall. In addition, the new Facilities Master Plan will include a section on water systems that can be included in any future bonds or long-term district plans.
Why is OUSD investing so much in water systems?
What should principals do if asked about water safety?
Share that OUSD exceeds federal and state standards, all unsafe outlets are removed from service, and every school has filtered hydration stations. Direct families to the FAQ, water quality webpage, and our FloWater dashboard which will be accessible through OUSD’s water quality webpage.
Looking Forward
- What are OUSD’s long-term plans for water quality?
- How does OUSD compare to other districts?
- What should families do if they still have concerns?
What are OUSD’s long-term plans for water quality?
We are replacing plumbing in kitchens districtwide, expanding hydration station coverage with the installation of more filtered hydration stations, and moving toward even greater access to clean, safe, filtered water at every site. All major facilities projects will include pipe replacement if the buildings were constructed before 1986. As we continue to develop the Facilities Master plan, we will incorporate a plan to address the water quality issues that are related to our pipes and other infrastructure.
How does OUSD compare to other districts?
OUSD is a statewide leader and one of the first districts to lower the lead level threshold. Few districts test as comprehensively or hold themselves to as strict a standard. Our 5 ppb threshold sets us apart. A few other districts have followed suit, but many keep their threshold at the state and federal action level of 15 parts per billion. OUSD is actively monitoring other districts’ strategies and plans to improve water quality.
What should families do if they still have concerns?
Contact the OUSD Water Quality Team at waterquality@ousd.org or review the upcoming dashboard. We are committed to transparency as we transform our water systems.
