Benefits Enrollment or Changes

  • Follow the guidance below to enroll in or make changes to your benefits.


    If you are a new employee,

    • You are new to the district, or returning after a break in coverage.
    • Enroll within 30 days of your position start date.
    • Complete forms on Frontline Central.
    • View this Benefits Orientation Deck for more information
    • Watch this 30 second video about how to access Frontline Central and forms.


    If you are a current employee making changes due to a qualifying event

    • You are experiencing a personal or professional life event that is resulting in a benefits change outside of your enrollment window; this could include marriage, new birth/adoption, gaining or losing other Health coverage, a change in position, increase/decrease in work hours, etc.
    • Enroll within 30 days of the date of the qualifying event.
    • Complete forms on Frontline Central.
    • Watch this 30 second video about how to access Frontline Central and forms or view this Benefits Orientation Deck for more information.


    If you are making changes during Open Enrollment (April 1st - May 15th).

    • You may make changes to your benefits once a year outside of your enrollment window and without a qualifying event.
    • All Open Enrollment changes will be effective on July 1st.
    • Flexible spending accounts must be renewed every year (FSAs do not automatically continue from year-to-year).
    • Employee and dependent health benefits continue from year-to-year.
    • Complete forms on Frontline Central from April 1st through May 15th.

Retirees & Cobra Participants

  • Retiree and/or Cobra participants:

    • Effective March 1, 2022, OUSD's new Third Party Benefits Administrator for Retiree and COBRA Participants is The P&A Group.
    • P&A can be contacted through:
      • Phone: P&A Customer Service Representatives are available Monday through Friday from 8am to 10pm EST (11AM - 7PM PST) at (800) 688-2611.
      • Live chat is available during the same hours on our website, www.padmin.com by clicking the "Online Chat" tab on the top of the page or through the "Contact Us" tab with a billing question.

Contact Us

Contact Us

  • Mailing Address:

    1011 Union Street, Site 944

    Oakland, CA 94607


    (510) 879-0202



    The Benefits Team holds weekly drop-in hours on Thursdays from 3:30pm-4:30pm on Zoom using this link.


  • You are protected against "surprise" Balance billings

    Not all medical treatment is covered sometimes but if you have an emergency you are protected.  Please CLICK HERE to find important information about your rights and protections under Federal law against "surprise" medical billings for treatment not covered under your medical benefits.

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  • Employee Assistance Program (EAP) is available to help you now.

    As an OUSD employee, you can get a few free therapy sessions through the Employee Assistance Program, offered through Ability Assist - The Hartford Group.

    Enroll by calling 1-800-96-HELPS (1-800-964-3577) during business hours or online. Available in English and Spanish.

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