Tech Support
Are you a K-12 student or staff member and need help with technology?
Contact The OUSD Help Desk
- Send an email to helpdesk@ousd.org
- Call (510) 879-8178 to create a Help Desk ticket
If you do not yet have an OUSD email account, please call the Help Desk for assistance.
The Technology Services Help Desk team is responsible for providing support to OUSD employees in the use of administrative systems and business applications. The team responds to calls for support from employees, manages the assignment of technical support requests, and develops and delivers training materials for employees.
Adult Education students only, do you need help with technology?
For Adult Education students only. If you are student enrolled in an Adult Education course please reach out to Samantha using the contact information below:
Please call Samantha Madayag at (510) 879-1400 Ext. 4008601
Para español, marque (510) 400-8101
Availability: Monday - Thursday @ 11 AM - 3 PM
OR send an email to samantha.madayag@ousd.org
Receive assistance for the following:
- Chromebooks
- Hotspots
- Zoom
- Google Suite
- Canvas
- Online Registration
- Other technology-related issues
Contact Information
Samantha Madayag
Career Technical Education: Information and Communication Technologies Resource Teacher
Phone: (510) 879-1400 Ext. 4008601