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Oakland Unified School District

Tech Support

Are you a K-12 student or staff member and need help with technology? 

Contact The OUSD Help Desk

If you do not yet have an OUSD email account, please call the Help Desk for assistance.

The Technology Services Help Desk team is responsible for providing support to OUSD employees in the use of administrative systems and business applications. The team responds to calls for support from employees, manages the assignment of technical support requests, and develops and delivers training materials for employees.

Adult Education students only, do you need help with technology? 

For Adult Education students only. If you are student enrolled in an Adult Education course please reach out to Samantha using the contact information below:

Please call Samantha Madayag at (510) 879-1400 Ext. 4008601

Para español, marque (510) 400-8101

Availability: Monday - Thursday @ 11 AM - 3 PM

OR send an email to samantha.madayag@ousd.org

Receive assistance for the following:

  • Chromebooks
  • Hotspots
  • Zoom
  • Google Suite
  • Canvas
  • Online Registration 
  • Other technology-related issues

Contact Information

Samantha Madayag

Career Technical Education: Information and Communication Technologies Resource Teacher

Phone: (510) 879-1400 Ext. 4008601

Email Me