Troubleshooting Guide

Visit oace.asapconnected.com and register starting on November 16, 2020 IF you want to enroll in an ESL class.

If you want to enroll in GED or HiSET, you can enroll right now and anytime of the year.

Email your teacher! If you don’t know your teacher’s email, go to www.ousd.org/oace and search for your teacher.

Come to our device distribution.

Every Tuesday and Thursday @ 11:30 am - 12:30 pm

McClymonds High School
2607 Myrtle Street, Room 122
Oakland, CA 94607

Contact samantha.madayag@ousd.org. Please provide your first name, all last names, any other name that you go by, and your teacher's name.

Contact samantha.madayag@ousd.org. Please provide your first name, all last names, any other name that you go by, and your teacher's name.

1. Use a laptop on a table or desk, NOT a bed or couch.
2. Use a book to prop up your laptop to allow the air to flow.
3. If you’re still having issues, contact samantha.madayag@ousd.org. Please give your name, phone number, and teacher.

Look for the symbol that looks like a sun on your keyboard to make your screen brighter. OR Go into your settings and find “Display.” There, you can adjust the screen brightness.

Type your answers for your assignment into a Google Doc and send it to your teacher. OR Contact your teacher.

Contact your teacher and ask for your login information.

If you’re having trouble using ESL Library on your computer, try using ESL Library on your phone.

Copy and paste the assignment into Google Docs, write our answers, and send it to my teacher. OR Write my answers in a notebook, take a picture, and send it to my teacher.