Contact Our Benefits Team & Partners

  • For questions regarding benefits and/or eligibility, please feel free to reach out to your assigned Benefits Representative below:
     
     

    For Employees (including Retirees & Cobra Participants) with Last Names beginning:

     

    A – G                           Ana M Ponce         anam.ponce@ousd.org         

                                                             510-879-2492   /  eFAX  510-380-6214

     

    L – RI  plus J & K      Rosanna Lopez      rosanna.lopez@ousd.org       

                                                             510-879-8964   /  eFAX  510-380-4276

     

    RO – Z  plus H & I    Danielle Newton    danielle.newton@ousd.org     

                                                             510-879-0851   /  eFAX  510-380-2087

     
    General Benefit
    Inquiries:                 Benefits Team          benefits@ousd.org                  510-879-0202
     
     
    OUSD Talent Division  510-879-0202  Talent Webpage
     
     
    Coordinator, Benefits Management: Brenda Beaugard    benefits@ousd.org
     
     
     
     
     
    Delta Dental Insurance Home
     
    Customer Service: (866) 499-3001
     
    Claims Address:
    Delta Dental of California
    PO Box 997330
    Sacramento, CA 95899-7330
     
     
     
    VSP(R) Vision Care
     
    Customer Service: 800-877-7195

    Claims Address:
    VSP
    Attn: Claims Services
    PO Box 385018
    Birmingham, AL 35238-5018
     
     
     
     
    Sutter Health Plus
     
    Customer Service: 855-315-5800
     
     
     
     
     
     
    Customer Service: 800-464-4000
     
    Claims address:
    PO: 261130
    Plano, TX 75026

     
     
    The Hartford
     
    Ability Assist Counseling Services
    For access via the phone, please dial: (800) 964-3577
     
    To create your own personal username and password, visit: www.guidanceresources.com
    The company ID is HLF902
     
     
     
     
    Flexible Spending Accounts for Healthcare, Dependent Care, Commuter Parking & Transit
     
    Customer Service: 800-950-0105

    For Frequently Asked Questions, please visit: www.takecarewageworks.com

    To set up your account once you have enrolled through OUSD, please visit: www.myflexonline.com

Office Hours & Location

  • Please reach out to us by phone or email using the contact information above.
    You can also find answers to your Frequently Asked Questions at this link.
     
    Hours of Operation
    8:30 a.m. - 5:00 p.m.
    Monday - Friday
     
    510-879-0202 Main