Contact Our Benefits Team & Partners

  • For questions regarding benefits and/or eligibility, please feel free to reach out to the Benefits Team at Benefits@ousd.org.
     
     
    Here is contact information for our Health, Life Insurance and Flex savings plans providers, who can directly answer your billing and services questions.
     
    (For information on your pension plan holders CALSTRS and CALPERS and optional 403b and 457 savings accounts, please see the Retirement Page)
     
     
     
     
    Delta Dental Insurance Home
     
    Customer Service: (866) 499-3001
     
    Claims Address:
    Delta Dental of California
    PO Box 997330
    Sacramento, CA 95899-7330
     
     
     
    VSP(R) Vision Care
     
    Customer Service: 800-877-7195

    Claims Address:
    VSP
    Attn: Claims Services
    PO Box 385018
    Birmingham, AL 35238-5018
     
     
     
     
    Sutter Health
     
    Customer Service: 855-315-5800
     
     
     
     
     
    Kaiser Permanente
     
    Customer Service: 800-464-4000
     
    Claims address:
    PO: 261130
    Plano, TX 75026

     
     
    The Hartford
     
    Ability Assist Counseling Services
    For access via the phone, please dial: (800) 964-3577
     
    To create your own personal username and password, visit: www.guidanceresources.com
    The company ID is HLF902
     
     
     
    Flexible Spending Accounts for Healthcare, Dependent Care, Commuter Parking & Transit
     
    Customer Service: 800-950-0105

    For Frequently Asked Questions, please visit: www.takecarewageworks.com

    To set up your account once you have enrolled through OUSD, please visit: www.myflexonline.com

Office Hours & Location

  • Please reach out to us by phone or email using the contact information above.
    You can also find answers to your Frequently Asked Questions at this link.
     
    Hours of Operation
    8:30 a.m. - 4:30 p.m.
    Monday - Friday
     
    510-879-0202 Main