• OFFICE OF THE OMBUDSPERSON

     
    Origin: 1950s from Swedish - "legal representative" - "an official appointed to investigate individual's complaints against maladministration, especially that of public authorities."
     

     OVERVIEW

     
    The Office of the Ombudsperson is responsible for the intake and monitoring of all formal District complaints. Formal complaints can be filed in this office.
     
    The Ombudsperson is also responsible for investigating discrimination complaints (filed by students or parents/guardians) as well as complaints concerning the state program for English Language Learners (ELL) and retaliation for, or interference with ELL Program advocacy. The Ombudsperson also coordinates Williams Uniform Complaints and submits a Quarterly Report to the Governing Board. The Ombudsperson also serves as the Title IX Coordinator.
     

    FILING A COMPLAINT

     

    Mr. Gabriel Valenzuela
    Ombusperson/Title IX Coordinator
    email: gabriel.valenzuela@ousd.org

     

    Ms. Rosa Alarcon-Harris
    Ombudsperson Intake Bilingual Assistant- Confidential
    email: rosa.alarcon@ousd.org

     
    Phone: (510) 879-4281
    Fax: (510) 879-3678
     
    Oakland Unified School District 
    1000 Broadway, Suite 150
    Oakland, CA 94607
     
     
    The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern they should first contact the principal at their child's school. Please see the 2016-2017 School Directory for principal contact information for each school.
     
    If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Network Superintendent or the Office of the Ombudsperson. 
     
     
     
     
     
     
     
Last Modified on October 2, 2017